This unit introduces the student to patient care clinical workflows from multiple perspectives. A brief lecture introduces the concept of workflows and their relevance to EHR implementation. The lab exercises in this unit focus on the patient and demonstrate the use of EHRs through the workflows of clinicians and ancillary care providers in the outpatient, inpatient, and emergency department settings. The lecture in this unit compares workflows from a paper and EHR perspective. The focus in this unit is on change management.